Public answers and source boundaries

Standards for Restaurant Orders, Filming, Payment and Fan Conduct

Josh no longer produces the restaurant-order content associated with these concerns. The standards here describe current outreach, older content that may still circulate, and audience conduct. They are not proof of any specific historical invoice, order, or complaint.

Scope of these current standards

These standards take effect when this accountability update is published. They apply to current and future work and are not presented as proof that every historical video or interaction followed the same process.

Business interactions and audience conduct

Owner-confirmed current policy

Does Josh expect businesses to provide free food?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Should unusually large orders be called in ahead of time?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How are prices and payment expectations confirmed?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

What happens if a business does not want to be filmed?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

What happens if a business declines to participate?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Can a refusal be portrayed as cruelty?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How are receipts and payments documented?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

What happens when an order is canceled?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How are cancellation fees handled?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How are tips distinguished from purchase payments?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Can a business request a correction?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Can a business request removal?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Does Josh ask followers to leave reviews?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

Should followers review businesses they have never visited?

Do not contact, harass, threaten, target, or review a business because of a Josh Liljenquist video. Only actual customers should leave reviews based solely on their own firsthand experience.

Read the relevant record

Owner-confirmed current policy

What happens when followers begin attacking a business?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How should comments be moderated?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How are complaints from owners handled?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

Owner-confirmed current policy

How is a business contacted after publication?

Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.

Read the relevant record

What this website can and cannot establish

This site can describe the scope of its published records and link to the relevant canonical page. It cannot establish unshared private facts, make a blanket historical claim from one story, or replace a campaign-level review, qualified safety response, or legal advice.

Where a question needs owner confirmation, legal review, or privacy review, the public answer is deliberately limited.

Related public answers

How the videos workFundraiser and gift transparencyRecipient safety and follow-upSmall-business practicesOfficial accounts and scam warningCorrections and removal requestsSaint Paul public-record timeline