Scope of these current standards
These standards take effect when this accountability update is published. They apply to current and future work and are not presented as proof that every historical video or interaction followed the same process.
Business interactions and audience conduct
Owner-confirmed current policy
Does Josh expect businesses to provide free food?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Should unusually large orders be called in ahead of time?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How are prices and payment expectations confirmed?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
What happens if a business does not want to be filmed?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
What happens if a business declines to participate?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Can a refusal be portrayed as cruelty?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How are receipts and payments documented?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
What happens when an order is canceled?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How are cancellation fees handled?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How are tips distinguished from purchase payments?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Can a business request a correction?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Can a business request removal?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Does Josh ask followers to leave reviews?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
Should followers review businesses they have never visited?
Do not contact, harass, threaten, target, or review a business because of a Josh Liljenquist video. Only actual customers should leave reviews based solely on their own firsthand experience.
Owner-confirmed current policy
What happens when followers begin attacking a business?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How should comments be moderated?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How are complaints from owners handled?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
Owner-confirmed current policy
How is a business contacted after publication?
Current policy: Josh states that he never asked businesses to provide free food, products, or services and was prepared and willing to pay the agreed price. A business may decline filming or participation without that refusal alone being portrayed as wrongdoing. The restaurant-order content is discontinued.
What this page establishes and does not establish
What this establishes
The current first-party policies, source categories, and linked public records described on this page.
What this does not establish
Unshared private facts, a blanket historical practice from one record, or an outcome that requires a story-specific review, qualified safety response, or legal advice.