Where should I send a correction or content concern?
A participant, family member, business, outlet or reader can raise a concern through the general-contact option on the Contact page. Identify the message as a correction or content-review request.
A correction request is separate from a nomination for assistance, a partnership inquiry or a media request. Include the link to the content so the team can identify what you are asking about.
What information should I include?
Include the content link, the relevant timestamp or passage, the specific concern and the change you are requesting. Provide a safe way to reply where needed.
Share only supporting information that can safely be provided. Do not send bank details, identity documents, an exact residential address, medical records or other unnecessary sensitive material through a general website message.
Subject: Correction or content-review request
Content link:
Relevant timestamp or passage:
What is inaccurate or concerning:
Requested change:
Safe way to reply, if needed:
For a factual concern, identify the disputed statement and the proposed correction. For a privacy or safety concern, identify the content and explain the concern without repeating unnecessary sensitive details.
This format is a helpful starting point, not a mandatory proof requirement or a guarantee of a particular result.
What can happen after a request?
Requests are reviewed individually. Depending on the concern and the content the team controls, review may lead to a correction, reduced identifying information, limited distribution or removal.
Submitting a request does not automatically result in removal or guarantee a particular outcome. The information and circumstances of the individual concern matter.
Is there a response deadline?
Urgent safety and privacy concerns are reviewed as quickly as reasonably possible; other requests are acknowledged and reviewed without a fixed deadline.
This is not a guarantee of an immediate response, a specific response date or a particular action.
What about videos or posts shared by other people?
A change to content on the team’s own accounts does not automatically change independently posted copies, screenshots, reporting or discussion. The team cannot promise internet-wide removal or control content outside its own accounts.
Read the participant-safety, privacy and follow-up explanation for the broader limits and review boundaries.
Can a family raise concerns about older or reposted footage?
Yes. Family members may use the existing review route to raise a specific concern about older content or a new repost, including after a participant’s death. Identify the content and concern without sending unnecessary sensitive documents.
The available records, the request and what the team controls require individual review. This does not create an automatic family veto or guarantee removal, and a change on the team’s accounts does not remove independently posted copies.
This current standard does not establish how any individual historical request was handled.
What this page establishes and does not establish
What this establishes
The current first-party review process, its limits, and the public routes described on this page.
What this does not establish
The facts of an individual concern, a fixed response time, a public correction log, or a guaranteed outcome.